FAQs

In short, they very rarely will look exact. Screens differ from one to another, all depending on the age, lighting, calibration etc and no screen will ever give you 100% accuracy.  We operate in a CMYK environment. Therefore to get the most accurate colour output convert all images and files to CMYK or if starting from scratch create your file in a CMYK colour space rather than RGB.

You can apply the promotional code on the Order Details page. There you will find a box on the bottom left of your screen that says Coupon Code. Once you have inserted your code click Redeem and you will see your price adjust accordingly. Please Note: Once a promo code has been used once it becomes inactive and cannot be used again.

Your photos must be uploaded in your Designer Studio and then retrieved from there. They must be of proper quality and resolution. We ask that you give us no less than 300 dpi resolution as this is the best quality for print and will make your design crisp and clear.

We would love to assist you in any way we can! You can easily reach one of our graphic designers through our email at info@artistaprint.com or you can call us toll free at 1-888-ARTISTA or 905-35-PRINT.

Yes you can! Just pick a template you like (or start from scratch) and then you'll enter into the Designer Studio. From here you will click Upload Image and browse for your logo in your files. Upload it to the Gallery and then presto! Your logo is ready for use on our website!

Our Production turnaround times vary by product and are based on business days. Our order cut-off time is noon. Orders coming in after 12:00pm will be scheduled starting the next business day. Once your order has been placed, we will update you via email. The number of business days you select excludes weekends, holidays, shipping and design time. Our administration hours of operation are Monday to Friday 9:00 am to 5:00 pm Eastern Time and excludes holidays and weekends.

Next Business Day
Orders must be placed before 12:00pm (noon) for next-day service. This excludes any orders placed on weekends and holidays and excludes the shipping and design time.

Artwork
This process begins once you have placed your order. The turnaround time you have selected is for print production only. Artwork turnaround time is not included in the selected turnaround time. We always try our best to have artwork for your approval within three days of order placement. We always do our best to respond attentively to your requests.

DPI stands for printer Dots Per Inch. People also refer to this as PPI (Pixels Per Inch). The more pixels the more detailed the image.